Terms of Service

GrantAQ is an AI-powered grant discovery, matching, strategy, and writing platform. The service includes:

• AI-generated grant matching and scoring based on your organization profile
• Grant application drafting and editing assistance
• Readiness assessments and gap analysis
• Grant pipeline management and deadline tracking
• Nonprofit formation document preparation (where subscribed)
• AI strategy recommendations and advisor chat (Grantie)

You are responsible for the accuracy and completeness of all information you provide, including your organization profile, financial data, EIN, board information, and uploaded documents. GrantAQ's AI systems rely on this information to generate match scores, readiness assessments, and grant drafts. Providing inaccurate information may result in poor recommendations and does not constitute grounds for a refund.

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us immediately at support@grantaq.com if you suspect unauthorized access.

AI outputs may contain errors, omissions, or content that does not accurately reflect your organization's work. You are solely responsible for the accuracy and completeness of any grant application submitted to a funder.

Certain GrantAQ plans include a success fee model in addition to or in lieu of subscription pricing. The following terms apply:

• Fee range: Success fees range from 4% to 10% of awarded grant funds, as specified in your plan or service agreement.
• Minimum fee: A minimum success fee applies per award as specified at the time of enrollment or in your service agreement.
• Reporting obligation: You agree to notify GrantAQ within 14 days of receiving notice of a grant award for any application initiated through the platform.
• Payment timing: Success fees are due within 30 days of receiving awarded funds.
• Invoicing: GrantAQ will issue an invoice via Stripe upon notification of an award. Invoices not paid within 30 days accrue interest at 1.5% per month.
• Scope:Success fees apply only to grants where GrantAQ's platform was used to initiate, draft, or materially assist with the application.

GrantAQ is not responsible for the rejection of formation documents by any state or federal agency. Filing fees, state fees, and IRS fees are the sole responsibility of the user.

• Subscription billing: Paid plans are billed via Stripe on a monthly or annual basis. Subscriptions automatically renew unless canceled at least 24 hours before the renewal date.
• Refunds: Monthly subscriptions are non-refundable. Annual subscriptions may receive a prorated refund within 30 days of initial purchase if requested and no AI-generated applications have been submitted to funders. Contact support@grantaq.com to request a refund.
• Plan changes: Upgrades take effect immediately; downgrades take effect at the next billing cycle.
• Failed payments: If a payment fails, access may be restricted until payment is resolved. We will attempt to notify you at the email on file.

• Your content: You own all content you upload or create using GrantAQ, including grant applications, documents, and organization data. You grant GrantAQ a limited license to process and store your content to provide the service.
• AI-generated content: Grant drafts and other content generated by the AI using your inputs are owned by you upon creation.
• Our platform: GrantAQ owns all rights to the platform, algorithms, interfaces, scoring models, and underlying technology. You may not copy, reverse-engineer, or create derivative works from any part of the platform.
• Feedback: If you provide feedback or suggestions, we may use them to improve the platform without obligation to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRANTAQ AND FRIEDMAN GLOBAL LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST GRANT FUNDING, DATA LOSS, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

You and GrantAQ agree to resolve any dispute, claim, or controversy arising from these Terms or your use of the platform through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except for claims that may be brought in small claims court.

Class action waiver: You agree to resolve disputes on an individual basis and waive the right to participate in a class action lawsuit or class-wide arbitration.

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law provisions.

• By you: You may cancel your account at any time through account settings. Cancellation takes effect at the end of the current billing period.
• By us: We may suspend or terminate your account for violations of these Terms, non-payment, fraudulent activity, or misuse of the platform. We will provide notice when practicable.
• Data on termination: Upon account termination or cancellation, your data will be retained for 30 days during which you may request an export. After 30 days, your personal data will be deleted per our Privacy Policy. Anonymized, aggregate data may be retained.

We may modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice by email and/or a prominent notice in the platform. Continued use of GrantAQ after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the platform and cancel your subscription before the effective date.

• These Terms constitute the entire agreement between you and GrantAQ regarding the platform.
• If any provision is found unenforceable, the remainder of the Terms remains in effect.
• Our failure to enforce any provision does not waive our right to enforce it in the future.
• You may not assign your rights under these Terms without our written consent.